• Skip to main content
  • Skip to secondary menu
  • Skip to primary sidebar
Chicago Sports Today

Chicago Sports Today

Chicago Sports News continuously updated

  • Bears
  • Baseball
    • Cubs
    • White Sox
  • Basketball
    • Bulls
    • Sky
  • Blackhawks
  • Colleges
    • DePaul
    • Illinois
    • Loyola
    • Northwestern
    • Notre Dame
    • UIC
    • Valparaiso
  • Soccer
    • Fire
    • Red Stars
  • Team Stores

Review: ‘Phantom of the Opera’ at Cadillac Palace Theatre keeps the memories and a classic staging alive

December 14, 2025 by Chicago Tribune

Theater producer Cameron Mackintosh has been bringing long runs of grand theatrical spectacles to Chicago for nearly half a century now. Delivering a big night out for regular folks remains a point of pride for him, and his brand-new tour of “The Phantom of the Opera” remarkably manages to deliver the classic Hal Prince production in a refreshed and fiscally practical package that, necessarily in my view, gives more sensual self-actualization to Christine while maintaining the empathetic Phantom so crucial to the experience.

I’ve seen this show a dozen times or more from Chicago to London to Las Vegas, home of the most terrifying chandelier in “Phantom” history. I was there when the Broadway production finally closed in New York. And most recently, I reviewed the new interactive version, dubbed “Masquerade,” in New York.

These experiences have taught me that the show, while never as emotionally substantial as “Les Miserables” (the greatest of the Mackintosh extravaganzas), engenders a unique hold over its fans, a relationship which has not meaningfully diminished over time, regardless of the problematic elements of the melodrama at its core. This remains an aspirational show that people purchase to impress a date, or relive a memory or to find something with multi-generational appeal that can bring a family together. One need only look at how the audience dressed at Saturday night’s opening — which took place in frigid temperatures — to see the expectations and while I like eavesdropping on audience conversations, this time I made a point of overhearing. The chatter of anticipation was palpable and, more importantly, so was the talk of expectations fulfilled. “They kept breaking the fourth wall,” one ‘tween girl seating near me, said to her mother, offering up dramatic theory like she was George Bernard Shaw. I can’t say I saw much of that myself, but I suspect she was reacting to the uncommonly intense relationship between the show and its fans.

The job of a critic in these rare instances, it seems to me, is one of protector. So. This “Phantom” delivers on all prior expectations. This is no longer easy since director Prince, the original “Phantom” choreographer Gillian Lynne, and the original production designer Maria Björnson, all are no longer alive.  So we are in world of recreation (direction by Seth Sklar-Heyn, design by Matt Kinley and choreography by Chrissie Cartwright) but Andrew Lloyd Webber and Mackintosh are joint keepers of the “Phantom” flame, with the latter most invested in this Prince production above all.

It is now a historic entity, really, from Prince’s famed “Masquerade” staging on the steps to Björnson’s boat ride through the catacombs, illuminated by those famed giant candles, to her incredible use of heavy drapery to delineate space; I view it with great affection and it is a wonderful thing that it has been kept alive in the famously ephemeral world of the theater. Few great pieces of direction are so lucky.

  • Isaiah Bailey as The Phantom in the national tour of...

    Isaiah Bailey as The Phantom in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)
  • Daniel Lopez as Raoul, Vicomte de Chagny and Jordan Lee...

    Daniel Lopez as Raoul, Vicomte de Chagny and Jordan Lee Gilbert as Christine Daaé in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)
  • Lisa Vroman as Madame Giry and the Corps de Ballet...

    Lisa Vroman as Madame Giry and the Corps de Ballet in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)
  • "Prima Donna" from The Phantom of the Opera North American...

    “Prima Donna” from The Phantom of the Opera North American Tour. (L to R) Melo Ludwig, Christopher Bozeka, William Thomas Evans, Midori Marsh, Daniel Lopez, Carrington Vilmont and Lisa Vroman in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)
  • Jordan Lee Gilbert as Christine Daaé in the national tour...

    Jordan Lee Gilbert as Christine Daaé in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)

1 of 5
Isaiah Bailey as The Phantom in the national tour of “The Phantom of the Opera” at Cadillac Palace Theatre. (Matthew Murphy)

Expand

But musicals are mostly the province of humans and this one retains its cast of 32 (plus about 16 musicians in the pit), a true rarity these days among touring productions and, indeed, shows on Broadway, at least in the cast size, plus swings and all. Isiah Bailey is a moving “Phantom,” fully able to inhabit the, well, operatic requirements of the role while offering some gentleness at the same time and Jordan Lee Gilbert’s more accessible Christine is no pushover, even as Gilbert beautifully hits all comers and goers within the part’s famous vocal range. Midori Marsh adds an uncommon note or two of humanity to the trampled-upon role of Carlotta.

Cameron Mackintosh and Andrew Lloyd Webber unveil their new tour of ‘Phantom of the Opera’

Daniel Lopez, a floppy-haired actor who plays Raoul, has a boyish quality that works well for a role which can (and has) come off as the province of a stiff. This show needs Raoul to be empathetic, too, especially given the conclusion and he serves that well, without trampling on the reality that Christine sees (and feels) some things in and from the Phantom that her besuited young boyfriend can’t yet understand about a woman and maybe never will. That’s all part of what this show has been selling for decades and, so far, it has found more than 160 million global buyers.

Long may the chandelier rise and fall, eight shows a week, hooking casual theatergoers on an art form that very much needs their help beyond this one title. And in an era of shorter runs, how great to have this guy committed all winter to Chicago’s Loop; you can’t see it in New York anymore, unless you want the Phantom right in your face.

Chris Jones is a Tribune critic.

cjones5@chicagotribune.com

Review: “The Phantom of the Opera” (4 stars)

When: Through Feb. 11

Where: Cadillac Palace Theatre, 151 W. Randolph St.

Running time: 2 hours, 35 minutes

Tickets: $49-$195 at broadwayinchicago.com

Filed Under: White Sox

Primary Sidebar

Recent Posts

  • Bears just sealed one team’s postseason fate with crushing win over Browns
  • Attacker who killed US troops in Syria was a recent recruit to security forces, official says
  • Boy, 14, shot in Roseland: CPD
  • Review: ‘Phantom of the Opera’ at Cadillac Palace Theatre keeps the memories and a classic staging alive
  • Review: ‘Phantom of the Opera’ at Cadillac Palace Theatre keeps the memories and a classic staging alive

Categories

Archives

Our Partners

All Sports

  • CHGO
  • Chicago Tribune
  • Chicago Sun-Times
  • 247 Sports
  • 670 The Score
  • Bleacher Report
  • Chicago Sports Nation
  • Da Windy City
  • NBC Sports Chicago
  • OurSports Central
  • Sports Mockery
  • The Sports Daily
  • The Sports Fan Journal
  • The Spun
  • USA Today
  • WGN 9

Baseball

  • MLB.com - Cubs
  • MLB.com - White Sox
  • Bleed Cubbie Blue
  • Cubbies Crib
  • Cubs Insider
  • Inside The White Sox
  • Last Word On Baseball - Cubs
  • Last Word On Baseball - White Sox
  • MLB Trade Rumors - Cubs
  • MLB Trade Rumors - White Sox
  • South Side Sox
  • Southside Showdown
  • Sox Machine
  • Sox Nerd
  • Sox On 35th

Basketball

  • NBA.com
  • Amico Hoops
  • Basketball Insiders
  • Blog A Bull
  • High Post Hoops
  • Hoops Hype
  • Hoops Rumors
  • Last Word On Pro Basketball
  • Pippen Ain't Easy
  • Pro Basketball Talk
  • Real GM

Football

  • Chicago Bears
  • Bears Gab
  • Bear Goggles On
  • Bears Wire
  • Da Bears Blog
  • Last Word On Pro Football
  • NFL Trade Rumors
  • Our Turf Football
  • Pro Football Focus
  • Pro Football Rumors
  • Pro Football Talk
  • Total Bears
  • Windy City Gridiron

Hockey

  • Blackhawk Up
  • Elite Prospects
  • Last Word On Hockey
  • My NHL Trade Rumors
  • Pro Hockey Rumors
  • Pro Hockey Talk
  • Second City Hockey
  • The Hockey Writers

Soccer

  • Hot Time In Old Town
  • Last Word On Soccer - Fire
  • Last Word On Soccer - Red Stars
  • MLS Multiplex

Colleges

  • Big East Coast Bias
  • Busting Brackets
  • College Football News
  • College Sports Madness
  • Inside NU
  • Inside The Irish
  • Last Word On College Football - Notre Dame
  • One Foot Down
  • Saturday Blitz
  • Slap The Sign
  • The Daily Northwestern
  • The Observer
  • UHND.com
  • Zags Blog

Copyright © 2025 · Magazine Pro on Genesis Framework · WordPress · Log in